Privacy Policy
Effective Date: 12/01/2024
Mueller-Kueps values your privacy and is committed to protecting your personally identifiable information (PII). This privacy policy outlines how we collect, use, and protect the data you provide when using our website, mueller-kueps.com. By visiting and using our website, you consent to the practices described in this policy.
Information We Collect
We collect personal information that you provide when you interact with our website. This includes details such as your name, email address, mailing address, phone number, and payment information when you place an order or register on our site. We may also collect usage data such as IP addresses, browser types, and how you interact with our website to improve your experience.
How We Collect Your Information
We collect information from you in several ways. You may provide personal information when you register for an account, place an order, subscribe to our newsletter, or respond to a survey or promotion. We also collect data when you use live chat, submit a support ticket, or provide feedback on our products and services.
How We Use Your Information
The information we collect is used to personalize your experience on our website, including offering relevant content and product suggestions. We also use it to improve our website’s performance and customer service. Additionally, your information is used to process orders, respond to inquiries, manage contests or promotions, and send follow-up communication.
How We Protect Your Information
Mueller-Kueps takes data security seriously. We implement industry-standard security measures to protect your personal data. This includes using Secure Socket Layer (SSL) encryption for sensitive data and conducting regular security scans to identify and address any vulnerabilities. Your personal information is stored behind secure networks, accessible only to a limited number of authorized personnel.
Cookies
To enhance your experience on our website, we use cookies. Cookies are small files that allow our systems to recognize your browser and remember certain preferences. We use cookies to track items in your shopping cart, remember user preferences for future visits, and analyze site traffic to improve our services. You can control the use of cookies through your browser settings. However, please note that disabling cookies may impact your ability to use some features of the site effectively.
Consent with Borlabs Cookie
Our website uses the Borlabs consent technology to obtain your consent to the storage of certain cookies in your browser or for the use of certain technologies and for their data privacy protection compliant documentation. The provider of this technology is Borlabs GmbH, RUbenkamp 32, 22305 Hamburg, Germany (hereinafter referred to as Borlabs).
Whenever you visit our website, a Borlabs cookie will be stored in your browser, which archives any declarations or revocations of consent you have entered. These data are not shared with the provider of the Borlabs technology.
The recorded data shall remain archived until you ask us to eradicate them, delete the Borlabs cookie on your own or the purpose of storing the data no longer exists. This shall be without prejudice to any retention obligations mandated by law. To review the details of Borlabs’ data processing policies, please visit htt1;1:s://de.borlabs.io/kb/welchedaten-s1;1:eichert-borlabs-cookie/
We use the Borlabs cookie consent technology to obtain the declarations of consent mandated by law for the use of cookies. The legal basis for the use of such cookies is Art. 6(1)(c) GDPR.
Contact form
If you submit inqui ries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.
The processing of these data is based on Art. 6(1 )(b) GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures.
In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6(1 )(f) GDPR) or on your agreement (Art. 6(1 )(a) GDPR) if this has been requested; the consent can be revoked at any time.
The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g., after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions, in particular retention periods.
Registration on this website
You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in fu ll. Otherwise, we shall reject the registration.
To notify you of any important changes to the scope of our portfol io or in the event of technical modifications, we shall use the e-mail address provided during the registration process.
We shall process the data entered during the registration process on the basis of your consent (Art. 6(1 )(a) GDPR).
The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
Newsletter data
If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.
The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address, and the use of this information for the sending of the newsletter at any time, for instance by clicking on the “Unsubscribe” link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.
The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose has ceased to apply. We reserve the right to delete or block e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6(1)(f) GDPR.
Data stored for other purposes with us remain unaffected.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist, if such action is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.
Third-Party Disclosure
Mueller-Kueps does not sell, trade, or transfer your personally identifiable information to third parties. We may share data with trusted service providers who assist us in operating our website and conducting business, but they are contractually bound to keep your information confidential and secure.
Third-Party Links
Occasionally, our website may include links to third-party websites or services. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
California Online Privacy Protection Act (CalOPPA)
In compliance with CalOPPA, we make the following commitments:
Users can visit our website anonymously. We will provide a link to this privacy policy on our homepage or as the first significant page after entering our website. If we update our privacy policy, we will notify you by posting the new policy on this page, with an updated effective date. You can update your personal information by logging into your account.
Do Not Track Signals
We respect “Do Not Track” (DNT) signals, which are browser settings that indicate a user does not wish to be tracked. Our website does not track or collect personal information when DNT is enabled in your browser.
Children’s Privacy
Mueller-Kueps does not knowingly collect personal information from children under the age of 13. Our website and services are not directed at children, and we do not market to children under 13.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:
Mueller-Kueps
2220 Northmont Parkway #250
Duluth, GA 30096
USA
Phone: +1 770 349 6331
Fax: +1 678 417 6273
Email: info@mueller-kueps.com